I often hear employee engagement bandied about to describe, at best the process of writing a communications programme and at worst as a way to describe telling your employees what’s going to happen to them, after the fact. So here we put the record straight.
Employee engagement is the relationship an employee has with your company, from the environment they work in, to their psychological contract with you, how much they understand your business and your plans. It’s the autonomy they feel, the sense of purpose and fulfilment that leads them to actively be working in the interest of the business. Yes communications comes into it, but it's an ongoing, collaborative and involving dialogue between company, employee and management. It’s not skin deep but the nervous system that reaches every part of the body and controls the mind.
When you start talking engagement you need to think holistically about the relationship your employees have with your organisation. The best plan of action is to start with your performance management, your total reward programme and your communications. Here at Innecto we can provide you with the experience and expertise to tackle all three.
